Warranties
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At Kelsey Marketing, we are committed to providing high-quality children’s loft beds and related products. To ensure your satisfaction and confidence in our products, we offer the following warranty information.
1. Limited Warranty
- All products purchased from Kelsey Marketing are covered by a limited warranty against defects in materials and workmanship.
- The warranty period is [insert warranty period, e.g., 1 year] from the date of purchase.
- This warranty applies only to the original purchaser and is non-transferable.
2. What Is Covered
The limited warranty covers:
- Manufacturing defects in materials or workmanship.
- Structural issues that affect the safety or usability of the product.
3. What Is Not Covered
The warranty does not cover:
- Damage caused by misuse, improper assembly, or alterations.
- Normal wear and tear, scratches, or cosmetic damage.
- Damage due to accidents, neglect, or natural disasters.
4. How to Make a Warranty Claim
To request a warranty repair or replacement:
- Contact us at:
- Email: support@kelseymarketing.store
- Phone: +1 470 513 1429
- Provide proof of purchase (order number or receipt).
- Describe the issue and include photos if possible.
Our customer service team will guide you through the warranty process and provide instructions for repair, replacement, or return if applicable.
5. Remedies
- If a valid warranty claim is approved, Kelsey Marketing will repair or replace the defective product at no additional cost.
- Shipping costs for warranty repairs or replacements may be covered depending on the nature of the claim.
6. Limitation of Liability
- This warranty does not cover any incidental or consequential damages.
- Kelsey Marketing’s liability is limited to the purchase price of the product.
7. Contact Us
If you have questions about your product warranty or need assistance, please contact us:
Kelsey Marketing
📍 Address: 203 Pineview St, East Dublin, GA 31027, USA
📧 Email: support@kelseymarketing.store
📞 Telephone: +1 470 513 1429