Frequently Asked Questions

Our loft beds are designed for children aged 6 years and above. Please ensure the child can safely climb the ladder and follow safety guidelines.

 

Yes, all our loft beds include full-length guardrails and sturdy ladders. They are built with durable materials to ensure safety and stability.

 

No, mattresses are sold separately. We recommend using a twin-size mattress that fits the bed dimensions.

 

Yes, most of our loft beds feature a reversible ladder that can be installed on the left or right side to fit your room layout.

 

Our loft beds are designed to support up to [insert weight, e.g., 250–300 lbs], including mattress and occupant.

 

Many models include built-in desks, drawers, and shelves to maximize space and provide organized storage for toys, books, and school supplies.

 

Standard delivery typically takes 5–10 business days within the U.S. Expedited shipping is available at checkout for faster delivery.

 

Assembly is not included, but each loft bed comes with detailed instructions and all necessary hardware for easy setup.

 

You may request a return within 30 days of delivery. Items must be unused and in original packaging. Refunds are processed after inspection.

 

Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment.

 

You can reach us at:
📧 Email: support@kelseymarketing.store
📞 Phone: +1 470 513 1429